| • | Distributed multi-tier scalable monitoring architecture. |
| • | Multiple methods of system and network monitoring (AMS agent, SNMP, network probes). |
| • | Monitors Linux, Solaris, Windows, Cisco, NetApp and other operating systems / platforms. |
| • | Rules-based syslog gathering and analysis. |
| • | Network device monitoring and system correlation. |
| • | Extensive query options for all aspects of any system (OS, hardware, software, etc.) |
| • | Hardware asset inventory system. |
| • | Integrated support ticket system. AMS provides easy creation of tickets and sys admin assignments at the time of problem detection. |
| • | Multi-featured engineer alerting and notification system. |
| • | NOC event management “switchboard” for immediate problem identification and resource assignment. |
| • | Remote management capability (Linux, Solaris, Cisco, NetApp). |
| • | Automated AMS Agent updates for Linux and Solaris. |
| • | Programmable, extensible, MIB-based SNMP functionality. |
| • | File and command history feature for all monitored systems and devices. This feature allows careful tracking of configuration file changes on both systems and network devices. |
| • | Management of installed software on systems (RPMS, Solaris packages, etc.). |
| • | User account tracking and auditing. |
| • | NFS quota monitoring and management. |
| • | NFS file scanning statistics. Keeps database of directories and files. This allows fast grooming analysis to take place without running long disk-based commands. |
| • | LAMP support. |
| • | SNMP-based PDU power monitoring. |
| • | MySQL database backend. |
| • | Almost all configuration is GUI-based. Command-line interface available for bulk configurations. |
| • | ALL reports from the GUI can be exported to either text, Excel or PDF at any time. |
| • | Excellent and comprehensive support and customization service. |